privacy policy

This privacy policy details how Wellspace Architects Ltd uses and protects any information that you provide when you use this website. Any information we collect from you, where you choose to provide it, enables us to send you information about products and services in which you may be interested.

Wellspace Architects is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website it will only be used in accordance with this privacy statement.

Wellspace Architects may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This current policy is compliant with local privacy and data protection laws that include GDPR.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What we collect

You may give us information about you by filling in the contact form or newsletter subscription form on www.wellspacearchitects.com, our site or by corresponding with us by telephone, email or otherwise. This includes information provided when you sign up for any regular newsletter or otherwise contact us. The information you give us may include your name, address, email address, phone number and project requirements.

We may collect the following information:

• Name and job title

• Contact information including email address

• Demographic information, such as postcode, preferences and interests

• Website usage data

• Other information relevant to client enquiries

• Other information pertaining to special offers and surveys

• The internet domain and Internet Protocol (IP) address from which you access our website

• Speculative CVs from prospective employees

What we do with the information we gather

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

• For our own internal records

• To improve the products and services we provide

• To contact you in response to a specific enquiry

• To customise the website for you

• To send you promotional emails we think might be relevant to you

• To send you promotional mailings or to call you about we think might be relevant to you.

• To contact you via email, telephone or mail for market research reasons.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data will be held for a reasonable amount of time and Wellspace Architects is committed to carrying out a review of data held every two years. Data will be deleted if a user revokes consent.

How we use cookies

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content, and functions.

• Identify whether you are signed into our website. A cookie allows us to check whether you are signed into the site.

• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.

• Store information about your preferences. The website can then present you with information you will find more relevant and interesting

• To recognise when you return to our website. We may show your relevant content or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit http://www.allaboutcookies.org/

We may process data about your use of our website and services (usage data). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics, The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We only use this information for statistical analysis purposes and then the data is removed from the system.

For authentication and tracking purposes we use so-called sessions cookies. The data that is saved to your computer serves exclusively for anonymous web reporting and server resource management. It may, optionally and with your permission be used to:

• Estimate the size and usage patterns of our audience

• Identify you upon your return to our site

• Increase the speed of your searches

Legislation provides for a right to be forgotten so you remain entitled to refuse cookies by adjusting your browser settings.

Links to other websites

Our website may contain links to other websites. However, once you have used these links to leave our site, you should be aware that we do not have any control over that other website. Such sites are not governed by this privacy statement and Wellspace Architects cannot be responsible for the protection and privacy of any information which you provide whilst visiting other websites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to us contacting you with our newsletters you may withdraw consent at any time by emailing us at letstalk@wellspacearchitects.com, or by writing to us at Suite 2A Blackthorn House, St Pauls Square, Birmingham, B3 1RL.

Wellspace Architects will never share your personal information to third parties unless we have your permission, or the law requires us to do so.

At any time, you can request details of personal information held by Wellspace Architects about you under the Data Protection Act 1998. If you would like a copy of the information held, please write to us at Suite 2A Blackthorn House, St Pauls Square, Birmingham, B3 1RL.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will amend any information found to be incorrect.